Walt Disney Parks And Resorts
Walt Disney Parks And Resorts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Walt Disney Parks And Resorts has a 1.0 star rating from 1 review; overall sentiment is negative and consumers report issues in multiple areas. This summary reflects Walt Disney Parks And Resorts reviews and reported experiences.
Positive Feedback
Reviewers value the diversity of products and the website, noting breadth of offerings despite other problems.
Negative Feedback / Risk Areas
- Poor customer service and unhelpful staff in urgent situations, cited in customer complaints.
- High prices and billing concerns for tickets, parking, and food.
- Ticket and MagicBand malfunctions causing denied entry and lost time.
- Safety procedures questioned after reports about lost-children response.
Key Takeaways for Future Customers
- Confirm ticket validity and consider backup plans before travel.
- Expect high costs and check refund policies for issues.
- Document problems and escalate through customer service if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Walt Disney Parks And Resorts has a 1.0 star rating from 1 review; overall sentiment is negative and consumers report issues in multiple areas. This summary reflects Walt Disney Parks And Resorts reviews and reported experiences.
Positive Feedback
Reviewers value the diversity of products and the website, noting breadth of offerings despite other problems.
Negative Feedback / Risk Areas
- Poor customer service and unhelpful staff in urgent situations, cited in customer complaints.
- High prices and billing concerns for tickets, parking, and food.
- Ticket and MagicBand malfunctions causing denied entry and lost time.
- Safety procedures questioned after reports about lost-children response.
Key Takeaways for Future Customers
- Confirm ticket validity and consider backup plans before travel.
- Expect high costs and check refund policies for issues.
- Document problems and escalate through customer service if needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problems
The company didnt do anythinf when i complained to them
Majic bands didnt work got stock on the sky coaster no room service horrible time
Preferred solution: A stay and hopper passes
Walt Disney Parks And Resorts - Customer Care Review
- - No clear protocol for lost children; staff gave a nonchalant reply that they lose children often and recover them quickly.
Went to Disney (Magic Kingdom) for Christmas! I sincerely thought the experience would be magical, but it was anything but magical...My complaints are listed in the order of importance.
In retrospect, I hope that whomever reads this doesn't get swept by the dream sold and goes in with eyes wide open about the possible Disney experience.
1) There is no protocol for lost children at the park (or at least was told)!!! We lost a kid and immediately went to seek aid from the staff but were met with only a nonchalant shrug and the comment: "We lose children all the time and usually they are recovered within 5 minutes..."
They don’t care. Simply put. As park with good hospitality professionals they must put their parents and children first!!!!
Walt Disney Parks And Resorts Customer Care Review
- - Complains Disneyland food is yucky and expensive.
- - Wonders if Disney offers discounts or free food.
I have read alot of the complaints i wonder if disney helps the situations do they offer a discount on next visits or free food maybe ...ir are we just talking to the air seems sad ...i had complaints about the food in disneyland ..yucky n expencive well ..i guess they dont care about us ..
Dallas, Texas
NOT Happy with prices of tickets!
- - Prices have risen, making a one-day visit hard to afford.
- - Parking is pricey and drinks no longer include refills.
Not happy with the prices!! We brought our family to disney a few years ago and didn't have a problem with prices.
They were high, but not back breaking. I took two young kids and my spouse for under four hundred on a two and a half day pass. This time we couldn't do a one day pass for that. fourteen for parking, no refills on pops.
There is a limit on how much can be drained from us. Where did Walt Disney's dream go? An affordable place for family's to go and enjoy the magic of Disney.
Ha! If you can afford it.
First world problems of greedy Florida residents :cry .. you're just as bad as passholders.. :roll
5 day hopper ticket only worked for 4 days
- - Entry denied due to card issues; another cancellation occurred.
- - We spent on taxis, lost a 1-day pass, and the ticket was confiscated for investigation.
This is suppose to be my daughter's first time in the Disney park. As a single mom, it is not very easy to afford a pleasure like this especially from different state. My daughter Christine a 6-yearl old girl, sell her stuff on the garage sale to be able to afford things in the park including meal, toys, etc. On the 5th day, me and my daughter could not get in because our card won't work. They told us somebody else had to cancel it. But how could that be of possible? So we went to the ticket office, hitch a cab, yada yada and spent money for it to figure out what was going on. Nobody helped us and not only that we lost our 1-day pass but also spent money on the cab. My daughter was very sad and I was disappointed. How could this have happen to us? Also, the disney office confiscated our ticket for further investigation. This is not a very good disney experience at all. It didn't turned out to be magical moment for my daughter the way she expected it. Thanks Disney!
Emily Ferreras
(614)302-****
emilyf_young@***.com
Where did you buy tickets? Because with a receipt at Disney for proof they should have fixed it. If you bought the tickets elsewhere, there are all kinds of scams using old tickets...
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Disney has been disappointing people for decades.